Trézor.io/Start®

Your complete guide to starting up and securing your Trézor® hardware wallet

Welcome to Trézor® — Your Gateway to Secure Crypto Management

The Trézor hardware wallet is designed to provide you with the highest level of security for managing your cryptocurrencies. When you first purchase a new device, it’s crucial to start it up correctly to ensure your funds and private keys remain safe. This guide walks you step-by-step through the entire process of initializing, securing, and using your Trézor wallet effectively.

Tip: Always purchase your Trézor from the official website at trezor.io/start to ensure authenticity.

1. Unboxing and Physical Inspection

When your Trézor device arrives, inspect the packaging carefully. Trézor boxes are tamper-evident and sealed. Any broken seal or inconsistent packaging could indicate tampering. The box should contain your Trézor device, a USB cable, recovery seed cards, and basic setup instructions.

2. Connecting Your Device

Plug your Trézor into your computer using the provided cable. Once connected, the device will power on and display a welcome screen. You will be asked to visit the official setup site: trezor.io/start. This ensures you are using official firmware.

Security Reminder: Never download firmware from unofficial sources. Only use the official Trézor website.

3. Installing Firmware

Your Trézor device ships without preinstalled firmware for security reasons. During setup, the official website will detect your model (Trézor One or Model T) and guide you through the installation process. Once the firmware is installed, verify the fingerprint on-screen matches the one displayed on the official site.

4. Creating a New Wallet

Once firmware is installed, you can create a new wallet. The device will display a unique 12, 18, or 24-word recovery seed phrase. Write these words down carefully and keep them offline in a secure location. Never take a photo or store it digitally.

Pro Tip: Consider using a fireproof or metal seed backup plate for long-term safety.

5. Setting a PIN

After generating your recovery seed, you’ll be prompted to create a PIN code. This PIN prevents unauthorized access to your Trézor wallet even if someone physically steals your device.

6. Using Trézor Suite

Trézor Suite is the official software used to manage your crypto assets. You can download it for Windows, macOS, or Linux directly from the Trézor website. Within the Suite, you can view balances, send or receive coins, and manage tokens across multiple blockchains.

The Suite offers enhanced privacy features, Tor integration, and coin management. You can also use it to verify firmware updates and monitor transaction history safely.

7. Backing Up and Restoring

If you ever lose or damage your Trézor, your funds remain safe as long as you have your recovery seed. To restore your wallet on a new device, simply choose the “Recover wallet” option during setup and enter your recovery words in the correct order.

Important: Never type your recovery seed on a computer or smartphone. Only enter it on the Trézor device screen when prompted.

8. Keeping Your Device Secure

The security of your digital assets depends not only on the hardware wallet but also on your personal practices. Avoid phishing attempts by always verifying URLs, emails, and messages claiming to be from Trézor. Bookmark https://trezor.io/start to prevent visiting fraudulent websites.

9. Troubleshooting Common Issues

Device Not Detected

Try a different USB port or cable. Ensure drivers are properly installed.

Firmware Update Fails

Reconnect the device, restart Trézor Suite, and verify your internet connection.

PIN Forgotten

If you forget your PIN, you must reset the device and restore from your recovery seed.

10. Best Practices for Long-Term Use

Regularly verify your wallet address and firmware integrity. Always store your recovery seed offline, and never share your PIN or passphrase. The Trézor device is built to be your fortress of digital security— but its true power depends on how carefully you use it.

By maintaining good habits, staying alert against scams, and following official setup instructions, you ensure that your crypto holdings remain secure for years to come.